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Walter Gillespie
Technical Issue Resulted in Loss of Account Balance
I had a terrible experience while trading derivatives on Bybit. I accidentally clicked the sell icon twice, and somehow, the second click triggered a 100x purchase that instantly went into liquidation. What’s frustrating is that I didn’t even click the buy icon, yet the system made the purchase and liquidated my position. This seems like a technical error, but unfortunately, I lost all my assets as a result. To make things worse, when I reached out to customer support, the bot was unhelpful and didn’t give me any option to connect with live or human support. User ID: 359570434
Toochukwu Timothy
Unresolved Deposit Issue
It’s been two days since I reported an issue with my deposit on Bybit. While the transaction shows as successful, my account still displays the deposit as "pending". I am unable to access my funds, and this situation is causing significant distress. I urgently request Bybit to release my deposit as soon as possible. Please address this issue quickly, as it is affecting my mental well-being. UID: 199397755 Case number: 1395691
About the company:
Bybit, a top-three cryptocurrency exchange by trading volume, serves over 30 million users globally.
Since 2018, we’ve offered a professional trading environment with an ultra-fast matching engine, 24/7 support, and multilingual assistance.
Partnered with Oracle Red Bull Racing, we’re committed to innovation, security, and user satisfaction. Bybit provides advanced trading tools, educational resources, and competitive fees to empower traders at all levels.
Join Bybit and experience integrity, reliability, and cutting-edge solutions in the dynamic world of cryptocurrency trading.
Address
Dubai, U.A.E.
Website
https://www.bybit.com/
Email
support@bybit.com
Help Center
https://www.bybitglobal.com/en/help-center/