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Reuben
The worst experience
I expected MetaMask to be a reliable gateway to decentralized finance, but instead, it feels like a constant game of troubleshooting. The wallet is notoriously buggy—random disconnects, failed transactions, and gas fee miscalculations make even simple actions frustrating. Sometimes, transactions get stuck for no apparent reason, leaving users scrambling to speed them up or cancel them, often at an extra cost. Security is another major concern. While MetaMask claims to prioritize user safety, phishing attacks and scams targeting its users are rampant. There’s little built-in protection, and if funds are lost, there’s no recovery—support is practically nonexistent, and responses (if any) are generic and unhelpful. The worst part? Gas fees are unpredictable, and MetaMask often suggests absurdly high rates, draining funds unnecessarily. For something that’s supposed to simplify Web3 interactions, it ends up being more of a hassle than a convenience. Instead of empowering users, MetaMask too often leaves them frustrated, locked out, or out of pocket.
Arlo
Unsecure
MetaMask is prone to security risks, with frequent phishing attacks and failed transactions. Gas fees are unpredictable, and customer support is almost nonexistent. The clunky user experience makes it frustrating to use. Better wallet options exist.
Carl
Warning
MetaMask is a popular cryptocurrency wallet and browser extension that allows users to store, send, and receive Ethereum-based tokens. Its ease of use and integration with decentralized applications (dApps) make it a go-to choice for many crypto enthusiasts. The wallet provides a straightforward setup process, and users can easily connect to Web3 platforms with just a few clicks. MetaMask’s security relies heavily on users safeguarding their seed phrase, which can be risky for those new to crypto. Additionally, transaction fees can fluctuate significantly due to Ethereum network congestion. While it’s a convenient tool for interacting with dApps and holding tokens, users should stay cautious and ensure they take all necessary security precautions.
Joshua
Vulnerable
MetaMask, while popular for its browser-based crypto wallet, comes with several significant drawbacks. Frequent technical glitches and connectivity issues make transactions frustrating, especially during network congestion. Security is a major concern, with users frequently targeted by phishing attacks and scams. Despite warnings, MetaMask’s protection measures feel insufficient, leaving many vulnerable to losing their funds. The user interface, while simple, can be confusing for beginners, especially when dealing with gas fees and transaction confirmations. Customer support is minimal and slow, often relying on automated responses without meaningful assistance. MetaMask’s security risks, technical issues, and poor support make it a less reliable choice for managing cryptocurrency.
Jennifer
Poor services
MetaMask has been a frustrating experience. While it's popular for Ethereum-based assets, the platform is clunky and lacks important features. Transaction fees on Ethereum are ridiculously high, and the wallet often lags during busy periods, causing delays and confusion. Navigating multiple networks and tokens can be a hassle, especially for beginners. The worst part is the lack of responsive customer support. Issues can go unresolved for days, and the troubleshooting resources are limited. MetaMask also offers poor multi-coin support, which makes it less ideal for users with diverse portfolios. Overall, it feels outdated and inefficient. If you're looking for a reliable, smooth wallet experience, MetaMask falls short.
Lyric
Frustrating and Overrated Wallet
While MetaMask may seem like a popular choice for managing Ethereum and ERC-20 tokens, my experience has been far from ideal. Setting up the wallet was easy, but that’s where the positives end. The transaction speeds are unbearably slow, and the gas fees are outrageously high, making even simple transactions feel like a costly ordeal. These issues aren’t just annoyances—they make the wallet impractical for anyone looking to use it regularly. The interface may be clean, but it doesn't compensate for the wallet’s poor performance. And while it integrates with decentralized apps (dApps) and DeFi platforms, those features are often hindered by lag and slow syncing, particularly on the mobile version. At times, syncing with my desktop account was so slow that it felt like the entire wallet was unreliable. The security is probably the only redeeming quality, but even that doesn’t make up for the constant frustrations. MetaMask is a wallet that looks good on paper but fails in real-world usage, especially for those looking for speed, efficiency, and cost-effectiveness. I would not recommend it to anyone.
Abdullah Hasan
User friendly wallet with seamless transaction
The wallet is incredibly user-friendly, making it easy to store, send, and receive Ethereum and other ERC-20 tokens without any hassle. The interface is clean, intuitive, and perfect for both beginners and seasoned users. One of the features I love the most is the browser extension, which allows for seamless integration with popular dApps and DeFi platforms. I’ve had no issues connecting MetaMask to various platforms, and the added layer of security it provides with its private key management is reassuring. MetaMask also offers great customer support, which is a big plus when dealing with crypto transactions. It’s hands down my go-to wallet for anything related to Ethereum and decentralized finance. MetaMask makes managing crypto easy and secure, and I highly recommend it to anyone looking for a reliable and feature-rich wallet.
Kattle
Good but Room for Improvement
My experience with MetaMask has generally been positive, but it hasn't been without its frustrations. Setting up the wallet was easy, and I was able to securely store and manage my Ethereum and ERC-20 tokens with little hassle. The interface is clean and user-friendly, which made it simple to get started, even as someone new to the world of crypto. I’ve also appreciated how well it connects with various decentralized applications (dApps) and DeFi platforms, making it a valuable tool for interacting with the Web3 space. That said, I’ve encountered issues with transaction speeds and high gas fees, but those are more of a concern with the Ethereum network itself rather than MetaMask. Additionally, the mobile version has been slow to sync with my desktop account at times, which can be inconvenient. Despite these issues, MetaMask remains a reliable and secure wallet, but I think there are some improvements to be made in terms of speed and cost efficiency.
Olayemi M.
An Unsatisfactory Experience
I used it very little because I had several problems transferring my coins. I created an account there because it was supposed to be very secure. Sometimes it takes a long time for transactions to be carried out and sometimes the balance seen is not consistent with the real one The user experience is not good and if you are not knowledgeable about the ethereum network, it's going to pose a major problem for you. Their fee is high and it can be slow in processing transactions
Ryan Webber
User-Friendly and Secure
My experience with MetaMask has been mostly satisfactory. Setting up the wallet was straightforward, and I was able to easily store and manage my Ethereum and ERC-20 tokens. The interface is clean and user-friendly, which made it easy to get started, even for someone newer to crypto. I also appreciate the ability to connect to various decentralized applications (dApps) and decentralized finance (DeFi) platforms directly from the wallet. It’s been a great tool for managing my crypto portfolio and interacting with the Web3 space. However, I’ve faced occasional issues with transaction speeds and high gas fees, which are more of an Ethereum network issue than MetaMask itself. Also, the mobile version can sometimes be a bit slow to sync with my desktop account. Despite these minor setbacks, MetaMask remains a reliable and secure wallet for managing my digital assets.
About the company:
MetaMask is a widely-used cryptocurrency wallet and decentralized application (dApp) browser that serves as a bridge between users and the blockchain ecosystem. It enables secure storage, sending, and receiving of cryptocurrencies, primarily supporting Ethereum and Ethereum-compatible blockchains like Binance Smart Chain, Polygon, and others.
Available as both a browser extension and a mobile app, MetaMask offers a seamless interface for managing digital assets and engaging with a variety of blockchain-based services. Users can connect to decentralized finance (DeFi) platforms for lending, borrowing, and trading, explore NFT marketplaces, and interact with thousands of Web3 applications directly from their wallet.
With features like custom gas fee adjustments, support for hardware wallets, and integration with numerous blockchain networks, MetaMask is a versatile tool for beginners and experienced crypto enthusiasts alike. Its focus on security, usability, and accessibility has made it a cornerstone of the decentralized internet.
Address
500 Sansome St, San Francisco
Website
https://metamask.io
Email
support@metamask.io
Telephone
NA